Many people think operations are a simple thing. Just a bunch of people moving things around and lots of time to do it, so what’s the fuss about changing something over there? Well, it really isn’t like that. In fact, assuring that a modification at the operations level succeeds is a daunting task and if you don’t focus on managing that change you’re better off if you don’t do it at all. Read on to discover why change management in operations is a top-level item in your priority list.
