3 key areas of Digital Maturity

Read on as we explain how you can push Digital Transformation, Real-Time Analytics and IoT to a level that truly put forward consistent results.

Dec 7, 2017 6:00:00 PM

Celso Junior

Posted By Celso Junior

Organizations in different niches across the world are facing a crisis of productivity, responsiveness and agility. Confronted with a volatile and highly unpredictable external environment, they are being forced to adapt at a speed for which they simply are not built so far. Read on as we explain how you can push Digital Transformation, Real-Time Analytics and IoT to a level that truly put forward consistent results.

 


 

As far as the level of competition and aggressiveness in terms of market is concerned, a hot topic for companies across the globe is the use of technology to radically improve performance or reach outstanding enterprises.

 

Executives from the best industries are using digital advances such as analytics, mobility, social media and smart embedded devices as well as improving their use of traditional technologies such as ERP to change customer relationships, internal processes and value propositions.

 

The best companies - usually denominated Digirati -  combine Digital Activity with strong Leadership to turn technology into transformation. This is what we call Digital Maturity.

Companies vary in their Digital Maturity and those that are more mature outperform those that are not. For sure leading Digital Change requires managers to have a vision of how to transform their company for a Digital World.

 

So, where can leaders look? What digital activities represent good opportunities for their business?

 

Executives are digitally transforming 3 key areas of their enterprises. And each of these 3 pillars has 3 different elements that are changing. These 9 elements form a set of building blocks for digital transformation.

 

 

Customer Experience

  • Customer understanding;
  • Top-line growth;
  • Customer touch points.

 

 

Operational Processes

  • Process digitization;
  • Worker enablement;
  • Performance management.

 

 

Business Models

  • Digital modifications to the business;
  • Creation of new digital businesses;
  • Digital globalization.

 

 

In summary, there is no doubt the recent digital transformation wave is trying to emphasize the relevance of capturing and processing a value information. As our previous Blogpost has explored “it’s more or less obvious that, if you can detect a specific condition in real-time and if you’re aware of it, then you can take preventive measures and escape a less than optimal situation”. This has been the focus of most of the best companies when applying real-time analytics and IoT: detect an exception condition or transient trend and signal it.

 

At Processware we’ve created a scalable, flexible, real-time analytics and process digitalization platform (O2P) that allows you to become a responsive and efficient organization and we’ve deployed it in extremely demanding organizations with serious results.

 

During the next coming weeks let's try to explore a little bit more the binomial “Digital Activity x Business Leadership” to turn technology into transformation.

 

Source: Digital Transformation: A Roadmap for Billion-Dollar Organizations 

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