Privacy & Cookies Policy

Processware guarantees to the users of this site the respect for their privacy. 
Terms and Conditions
Before accessing and using the site, please read the Terms and Conditions carefully. By accessing and using this site, you declare that you have read, understand and accept the Terms and Conditions described below, without the need for any subsequent act or consent.


This privacy notice discloses the privacy practices for and the O2P #Client app. This privacy notice applies solely to information collected by this website and by the O2P #Client app. It will notify you of the following:

- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- Communication of changes to the ruling Privacy Policy
We are the sole owners of the information collected on this site. We have access to/collect information that you voluntarily give us via email, by navigating on our website or by other direct contacts from you. We will not sell or rent this information to anyone.

In some cases, Processware may collect and process information in a database on any holder without it being personally identified:
- The internet domain from which a holder accessed the website or the internet domain from which a holder activated the O2P #Client app;
- The IP address;
- The type of browser and operating system you use;
- The date and time of visit to the website;
- The pages visited on this website;
- The address of the website from which you visited us.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
O2P #Client collects location data to enable location tracking and/or geofence monitoring even when the app is closed or not in use.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form present on our website to:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Processware reserves the right to change, at any time, the Privacy Policy. The changes will always be published on this page, so that users always know the information collection practice used by Processware; What information is collected, how it is used after that information, and under what circumstances. 


We use cookies on our website to improve performance and your experience as a user. This document explains how we do it.




"Cookies" are data files that a website sends to your computer while you are visiting that website. These data files include information that allows you to memorize important data that will make your browsing more efficient and useful. This website uses cookies for various purposes, namely to obtain non-personal data from online visitors. 




Cookies help determine the usefulness, the interest and the number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.




If you do not want to accept cookies, you can configure your computer to be warned whenever a cookie is being sent or to disable all cookies through your browser. The user should check the HELP menu of their browser to find out how best to change or update their cookies. For more information about cookies and how to prevent cookies from being installed or how to delete existing cookies from your hard disk, you can visit the following website:


The refusal to use cookies on the website may result in the inability to access some of your areas or to receive personalized information.




To facilitate its accessibility, Processware may include links to other sites on the internet. When you use links to these sites, you should review and accept the rules of that site before using it. We can not guarantee the quality of the same, nor do we assume any responsibility for the content or other functionalities of these sites. 




It is expressly prohibited to use the website for illegal purposes or any other purposes that may be considered unworthy of the image of Processware. The usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminally punishable. 




If any provision of these Terms and Conditions is held invalid by any court, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms and Conditions, which shall remain in full force and effect. 




The Terms and Conditions shall be governed, enforced and interpreted in accordance with Portuguese law, namely the Copyright and Related Rights Code, the Industrial Property Code and the Computer Crime Law. The parties hereby agree that the court of the District of Lisbon will be competent for any action arising out of or related to the use of this website.


Below are the terms of use of Processware's Social Media Channels.

Processware will not be responsible for any creations, expressions or publications that have not been made or previously approved by the managers of the Social pages, reserving the right to remove, without prior notification, any content considered offensive and/or inappropriate.


The following situations or publications are considered inappropriate:

- Content of a discriminatory or prejudiced nature;

- Contents of offensive, violent or explicit sexual content;

- Defamation, insults, threats and/or abuse of the name and/or image of Processware and the community of this page;

- Fraudulent content that violates the intellectual property or other right of the and/or any Law or Regulation;

- Publication of repetitive content ("spam"), or commercial content with the intention of promoting brands /events /activations of residents unrelated to Processware;

- By being a fan of these pages you are accepting the conditions mentioned above.


We may periodically conduct Lead Ad Campaigns on our Facebook page in order to communicate our products, services and promotions. The capture of data in this form on our Facebook page, namely Name and Email, will be treated only for the purpose for which the Lead Ad was created.
The data submitted by users will not be transferred to third parties and are subject to the same privacy policy as stated above.


Last Updated: 19 September 2017.

Contact us
Contact us to either receive a budget or clarify any question or doubt that you may have regarding our products and solutions. We will be glad to assist you.